All orders over $50 shipped UPS ground Free within the United States. USPS shipping for P.O. boxes. Upgraded expedited shipping options available. Upgraded shipping is available:
Next day at $25, 2nd day at $20, and 3 day at $15.
We hope you LOVE your purchases from Memma! However, if you need to return or exchange, please read below for details on policy.
We happily offer free returns or free even exchanges of unworn, all original tags attached, and unaltered resalable condition merchandise received back to us within 14 days of receipt. You must have spent $50.00 or more on your order to qualify for free RETURN shipping. Upgraded shipping fees are nonrefundable.
We DO NOT accept returns for items sold for 50% or more off of original price. Items discounted 50% or more off are FINAL SALE. Please keep in mind that we do NOT accept worn or altered items or items with tags cut or torn off.
EMAIL firstname.lastname@example.org for RMA asap or go into your acct with us and request it and write it on the outside of the package. We will also send you a UPS return label for exchanges or for return/refunds at that time. We do NOT accept intimate apparel, masks, or hosiery returns for hygiene reasons; they are final sale! Please wear undergarments when trying on swimwear, underwear, or bodysuits. Try all shoes on carpeted surface to prevent damage to the soles. Shoe boxes must be in original condition without writing postal labels attached. For a refund to be issued, shoes can not have scuffs on soles, so please try on a soft surface.
Any manufacturing damages should be reported to us upon receipt, within 2 days of receipt to be eligible for return. Email us at email@example.com or call 877-MYMEMMA with any additional questions. Orders placed can not be canceled after they have shipped. Please return with trackable shipping for your own protection.
Memma.com reserves the right to reject any return that does not comply with these policies at our discretion. We do not accept items that smell of smoke, perfume, or have odor of any kind, or animal fur.